Author Archive
Co-op hit by falling food sales
Co-operative Group has reported a fall in first-half underlying profit to £230.8 million, down from £262.3 million a year earlier. The mutual has been hit by declining food sales in the face of strong competition, reduced government funding for prescriptions and a change in the income recognition policy on the sale of its funeral bonds. [...]
Co-op hit by falling food sales
Co-operative Group has reported a fall in first-half underlying profit to £230.8 million, down from £262.3 million a year earlier. The mutual has been hit by declining food sales in the face of strong competition, reduced government funding for prescriptions and a change in the income recognition policy on the sale of its funeral bonds. [...]
Consumer confidence slips
Consumer confidence slipped by two points in July, according to Nationwide’s index, returning to a level seen in the post-Christmas gloom of January. At 49 points, the lender’s main confidence index remains well below its long-run average of 79, and the building society is not expecting a substantial improvement during the remainder of this year. [...]
Customer complaints down at Barclays
Barclays has improved its customer service, with new complaints down 9% in the first half of 2011, compared with the previous six-month period, to 251,563. However, in the general insurance and protection category, volumes increased 25% to 73,692 with payment protection insurance (PPI) complaints leading the surge. The bank expects PPI volumes to be even [...]
Steve Jobs steps down at Apple
Steve Jobs has stepped down as chief executive of technology giant, Apple, to be replaced by Tim Cook, previously the group’s chief operating officer. In his resignation letter, Mr Jobs, who has been on medical leave following a diagnosis of cancer, said: “I have always said if there ever came a day when I could [...]